*Bonuses must be used before their expiry dese. After that dese, they will be removed. When multiple bonuses are active, Liquidacion wagered bonuses and nunca-wager bonuses will be used before terso bonuses. Bonuses cannot be used to buy scratch cards.
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For those of you who have run out of luck, we have created One Casino’s Cash Back program. Cash Back is given figura a nunca-wager bonus. Find out a lot more about our Cash Back program.
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When you make a deposit at One Casino there’s en good chance that we’ll boost it with en deposit bonus, which is an extra percentage we add on punteras of the money you deposit. You’ll see our deposit bonus banner in our lobby or you’ll see a notification in your account if there’s one available. The One Casino deposit bonus is en computo-wagered bonus, find out more about our deposit bonus.
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When you register your account at One Casino you automatically become en member of our exclusive Estadio One, which entitles you to special privileges. Estrella en member you’ll receive en promotional sitio-e-mail each week, which could include deposit bonuses, a free Cash no-deposit bonus or en Free spins offer. Find out even more about our email bonuses.
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The safety and security of your account are vedette important to us vedette they are to you. We understand that you want complete control over your account, and that you need to be sure nunca one else achuchado access it. Therefore we final de semana everything we chucho on our side to keep your account safe, and we’d like to share some trucos to help you keep it safe from your side too. Some of these may sound obvious, but it’s worth stating them anyway;
- Haga uso a strong password, with numbers, letters and capitals
- Make sure you’re the only one who knows your password
- Log out after your session if you’ve been using en public desktop/notebook
- Don’t give anyone else access to your account
- Change your password if you think anyone else may know it
My Fecha
We understand that you may be reluctant to provide intimo information on the la red, so we only ask you information that is essential and we make sure that these files are kept safe with us. To meet the strict requirements of the MGA we sometimes need to ask you for documents. When this happens we’ll make sure that all your documents are safe. Please read our privacy policy for a lot more information. For any questions, please check our FAQs. If they don’t help, our customer service team will be happy to assist you.
Claims and disputes
Our aim is to make your experience with us an enjoyable one. We want to ensure that all our customers are fully satisfied with the products and services that we offer. However, we recognize that there may be rare occasions where we have not been able to meet your expectations. If you feel dissatisfied with the quality of our products or service you achuchado contact us via chat, mail or phone, through the following contact channels. One of our Customer Support representatives will contact you as soon figura possible.
If you remain dissatisfied with the outcome after raising your issue with our Customer Support Team, you may raise an importante complaint by writing to us on An asentado complaint is considered figura valid when it contains clear information regarding your identity. Therefore, please ensure you include the following: